• Home
  • Apex Site
  • About us
  • Contact us

Monthly Archives: December 2016

Apex Planner – How to change Zoom level

By: Giovanni Tedaldi / 20 Dec 2016 in Apex Planner

Read More

Apex Planner, CRM, Dynamics, Planner, Tutorial

Advanced Find icons alignment messed up

By: Luca Sgaravato / 12 Dec 2016 in Dynamics CRM

It happens sometimes that you go to open the advanced find dialog and ribbon is all messed up, icons alignment compromised and tabs hidden somewhere…unusable!

Advanced Find Messed Up

Advanced Find Messed Up

As far as I know is not due to faulty customizations but it appears like browser cache/storage issue with CSS. While you are experiencing this strange behavior try to connect to the same organization with a different browser or even same browser in private mode and you’ll see that the new session is behaving properly.

Here at Apex we experienced this behavior on IE and Firefox hence looks like a cross-browser one.

So far we only experienced it on On-Premises deployments.

 

How to solve it?

Clean up browser’s local storage.

Open Developer Mode (basically hit F12 in almost any browser) and type the following command in the console:

localStorage.clear();

advanced_find_messed_up_1

Once you entered the command, refresh (F5) the Advanceed Find dialog window and everything should be back to normal!

advanced_find_messed_up_3

Read More

Create Office 365 Delegated Admin request

By: Luca Sgaravato / 7 Dec 2016 in Office 365

You can send an invitation to your customer and ask authorization for delegated admin.

  1. Open the Partner app

partner_app

2. Go to Build your business > Request delegated admin. This will prepare send an email with a link to be clicked to confirm access.

request_delegated_admin

3. Copy the information and offer URL for the delegated administration, and then paste it into a customized email, document, or webpage.

4. Send the Email to your customer

If customer’s approves the request you’ll receive a confirmation email and by then you’ll have full administrative privileges on his tenant (no need for specific credentials).

What is delegated administration?

From TechNet.

Delegated administration allows a partner to have full administrative access to all the customer’s services and subscriptions. This means you can perform administrative tasks on behalf of customers (including setting up mailboxes, adding or removing users and groups, data migration, and submitting service requests to Microsoft Customer Service and Support). Delegated administration capability is offered exclusively for partners who are enrolled in Cloud Essentials, Cloud Accelerate or the Cloud Deployment programs.

Before you can start administering a customer’s account, the customer must authorize you as a delegated administrator. To get customer approval, you send them an offer for delegated administration, which you can include with a trial invitation or purchase offer. The customer authorizes a Delegated Administration partner by responding to the partner’s invitational email.

Read More

Privilege Type Append not defined on entity ‘UserQuery’

By: Luca Sgaravato / 6 Dec 2016 in Dynamics CRM

Affected environment: CRM 2016 Update 1 On-Premises, all browsers

Scenario

Today I logged on a CRM organization as system administrator and created a saved view in order to collect data before performing un update.

I wanted to share the saved view with my customer in order to let her check if the filter criteria satisfied requirements. So I tried to share the view but I only got this error

Log file stated:

<OrganizationServiceFault xmlns:i=”http://www.w3.org/2001/XMLSchema-instance” xmlns=”http://schemas.microsoft.com/xrm/2011/Contracts“>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1=”http://schemas.datacontract.org/2004/07/System.Collections.Generic” />
  <Message>Privilege Type Append not defined on entity ‘UserQuery’.</Message>
  <Timestamp>2016-12-06T14:43:19.48376087Z</Timestamp>
  <InnerFault i:nil=”true” />
  <TraceText i:nil=”true” />
</OrganizationServiceFault>

Saved View Entity do not contain any Append privilege. So what to do?

saved_views_system_administrator

Solution

Go to Settings>Security>Hierarchy Security and check if Hierarchy Security is enabled. If that’s the case move Saved Views to the “Excluded Entities”, Save and Close and that’s all! Problem solved!

hierarchy_security

References

  • www.crmug.com
  • https://community.dynamics.com/crm/f/117/t/209204

 

Read More

Categories
  • Apex Planner
  • Dynamics 365
  • Dynamics CRM
  • Office 365
  • SAP Hybris C4C
  • SAP Hybris Marketing
  • SharePoint
  • Uncategorized
Recent Posts
  • Apex Planner August 2018 release is available!
  • Apex Planner March 2018 release is available!
  • Modula: l’evoluzione della logistica nell’industria 4.0 con Apex e SAP Hybris Marketing
  • #ThinkVertical: la strategia di marketing digitale in Modula con SAP Hybris Marketing Cloud
  • Dynamics 365 9.0 (July 2017 update) available!
Recent Comments
  • Durham on Create Office 365 Delegated Admin request
  • kavya on Apex Planner August 2018 release is available!
  • Joe CRM on How to connect Dynamics CRM 2016 On Premise to Exchange Online
  • Nathalie on Apex Planner Licensing
  • Roland Pongracz on How to connect Dynamics CRM 2016 On Premise to Exchange Online
Archives
  • August 2018
  • March 2018
  • November 2017
  • October 2017
  • September 2017
  • July 2017
  • June 2017
  • May 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • June 2016
  • May 2016
  • April 2016
  • February 2016

Archive

  • August 2018
  • March 2018
  • November 2017
  • October 2017
  • September 2017
  • July 2017
  • June 2017
  • May 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • June 2016
  • May 2016
  • April 2016
  • February 2016

Pages

  • About us
  • Apex Blog
  • Contact us
© 2016 | Apex srl