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Privilege Type Append not defined on entity ‘UserQuery’

By: Luca Sgaravato / 6 Dec 2016 in Dynamics CRM

Affected environment: CRM 2016 Update 1 On-Premises, all browsers

Scenario

Today I logged on a CRM organization as system administrator and created a saved view in order to collect data before performing un update.

I wanted to share the saved view with my customer in order to let her check if the filter criteria satisfied requirements. So I tried to share the view but I only got this error

Log file stated:

<OrganizationServiceFault xmlns:i=”http://www.w3.org/2001/XMLSchema-instance” xmlns=”http://schemas.microsoft.com/xrm/2011/Contracts“>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1=”http://schemas.datacontract.org/2004/07/System.Collections.Generic” />
  <Message>Privilege Type Append not defined on entity ‘UserQuery’.</Message>
  <Timestamp>2016-12-06T14:43:19.48376087Z</Timestamp>
  <InnerFault i:nil=”true” />
  <TraceText i:nil=”true” />
</OrganizationServiceFault>

Saved View Entity do not contain any Append privilege. So what to do?

saved_views_system_administrator

Solution

Go to Settings>Security>Hierarchy Security and check if Hierarchy Security is enabled. If that’s the case move Saved Views to the “Excluded Entities”, Save and Close and that’s all! Problem solved!

hierarchy_security

References

  • www.crmug.com
  • https://community.dynamics.com/crm/f/117/t/209204

 

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